“I am thankful in ways you can’t imagine. I had the worst and best day of my life. The worst, because I fractured my hip. The best, because I was brought to Springfield Hospital. I’m a retired Emergency Department nurse and knew I was in for quite the experience, both with pain and recovery.
My stay was by far the most extraordinary medical experience I have ever had. The minute I entered the door, I was treated rapidly with kindness and compassion. The ER team was responsive and skilled, an experience that can’t be matched by any I’ve ever had. Every step was explained and reviewed so I knew what to expect. Every interaction was truly what every patient needs. Every employee made me feel that I was in a safe place with competent professionals caring for me.
My inpatient stay was also remarkable. Everyone was there to help and checked on me every half hour — sometimes more often. You have all touched my life in a way that you cannot imagine. Your care, kindness, compassion, professionalism and sense of humor were above and beyond. The world is a better place because of you”.
— Sharen Pyne-Weissman, Paramus, NJ