Quality Matters

Contact Information:
Amanda Chaffee, Esq.
Vice President, Quality, Compliance, Patient Safety & Risk Management


Springfield Hospital’s commitment to quality is evidenced throughout all departments and by all staff within our organization. Whether you visit our specialty practices, have an emergency situation, or receive outpatient testing or inpatient care, our goal is to provide excellent care for you and your family. We invite you to participate in our patient satisfaction surveys that help us make ongoing improvements to be sure our services are the best they can be.

For information regarding receiving and responding to patient complaints, please click here.