Visitor Information

Updated Visitor Policy as of March 1, 2022.

Visitors are restricted at Springfield Hospital. Visitor restrictions are listed below:

1. General Restrictions
a. Masking is required at all times with no exceptions. The mask must be a surgical mask or other medical-grade mask. Buffs, neck gaiters, and cloth masks are banned. Eye protection alone is not sufficient and is banned. The hospital will provide surgical masks as long as we have sufficient supplies.

b. Visitors must be 18 years of age or older.

c. Minors may have up to two parents or guardians with them at all times.

d. Visitors are restricted from visiting COVID-19 patients unless the patient is receiving end of life care, is a minor, or in extreme cases with one on one caregivers. These patients may be allowed visitors with the coordination of administration, infection control, and the nursing staff. All parents, guardians and caregivers staying with COVID-19 patients must sign the:

Parents and Caregivers staying with COVID-19 patients fact sheet

e. Visitors must proceed directly into their patient’s room (or their appointment area) and stay there. They are not permitted anywhere else in the hospital at any time.  The one exception to this will be the courtyard for outside visits.

f. Visitors to the inpatient and ED are not allowed to linger in hallways or leave their patients rooms. For example: they are not to wander in and out of the ED or sit in the hallways outside the inpatient unit for longer then 1-2 minutes. If waiting for your patient to finish therapies, wait in their room.

g. The cafeteria is closed to visitors.

2. Inpatient Care Unit:

a. Inpatient care unit patients are allowed two designated visitor for their hospital stay. 

b. Patients with one on one caregivers may be allowed to have their caregiver stay overnight with them on a case-by-case basis. This will be coordinated by the nursing staff.

c. Visiting hours are 10 am – 6 pm.

3. Emergency Department:
a. Emergency department patients may have two designated support people for the duration of their ED stay. Rotation of visitors is not allowed.

b. Visitors must be 18 years or older.

c. Any exceptions to this policy will be made at the discretion of the provider and nursing staff.

4. Windham Center:
a. Windham Center patients may have two designated visitors for the duration for the duration of their stay. They may both visit at the same time as long as space allows (see “c”).

b. All visitors must be vaccinated. This is due to the elevated risk of infectious disease outbreaks in congregate living. Windham Center staff is responsible for checking vaccine documentation of all visitors.

c. If the visitor is unvaccinated, or has forgotten their vaccination card, and weather and staffing allow, visits may take place with unvaccinated visitors outside in the garden at the Windham Center. Masks must still be used at all times by all parties.

5. Operating Room:
a. All adult surgical and endoscopy patients are allowed one support person.

b. All pediatric surgical patients are allowed two parents or guardians.

6. Outpatient appointments:

a. Outpatients are allowed one support person.

b. Minors are allowed two parents or guardians.

c. Those who do not require a support person should be strongly encouraged not to bring one.