Emergency Department About Us

Our Staff
Our Medical Director is Carl Ramsay, MD. A team of Physicians and Physician Assistants (PA-C) work under his direction.

Emergency Department Director, Cathy Howland, RN, BSN, oversees our nursing staff of 28 RNs and four LNA/Secretary staff.

Specialized Training
Our ED nurses maintain competence in the field of Emergency nursing by attending the following courses:

Advanced Burn Life Support
This a certification course that provides education in the assessment, management and stabilization of the burn patient during the critical first 24 hours of getting burned. We have two nurses that have obtained this certification.

ACLS Provider Course
The American Heart Association presents this course. It is the Advanced Cardiovascular Life Support designed for healthcare providers. This course provides enhances the skills of nurses in the treatment of the adult victim of a cardiac arrest or other cardiac emergency. All Emergency Department RNs have this certification.

Certified Emergency Nurse
CEN certification is the certification specific to emergency nursing and measures the attainment of a defined body of nursing knowledge pertinent to this specialty. We are 1 nurse that has met these certain standards in the specialty of Emergency Nursing.

Emergency Nursing Pediatric Course
This course strengthens the RN’s Pediatric emergency skills in order to meet the needs of this diverse population and provide excellent nursing care to a specialized group of patients. All Emergency Department RNs have either this or PALS certification.

Geriatric Emergency Nursing Education
This course gives the RN information about the Geriatric patient. Components that are covered in this course are: Discharge planning, attitudes and ageism, physical and psychological changes, pain management, abuse and neglect, polypharmacy, palliative care and triage and assessment. We have 1 nurse that has this certification.

Pediatric Advanced Life Support
The goal of this course is to aid the RN in developing the knowledge and skill necessary to efficiently and effectively manage critically ill infant and children resulting in improved outcomes. All Emergency Department nurse are certified in either this or ENPC.

Sexual Assault Nurse Examiner
The certification teaches the RN to coordinate both expert forensic and medical care necessary to increase successful prosecution of sex offenders and to assure essential medical intervention to victims of assault age 12 and over. We have five nurses that have this certification.

Trauma Nurse Care Course
This certification course teaches a systematic and standard approach to the care of the trauma patient. Assessment of the trauma patient along with expected outcomes are part of this course. All the RNs in the Emergency Department have this certification.

ATLS Course
This course is an organized approach for evaluation and management of seriously injured patients. It gives you a foundation of common knowledge for all members of the trauma team.

Advanced Airway Management
This is advanced course in obtaining an airway. This course teaches how to place an airway in a difficult airway patient.

Emergency Department Home
Frequently Asked Questions

We work closely with the following EMS teams:
Springfield Fire and Ambulance
Chester Ambulance
Golden Cross Ambulance
Londonderry Ambulance
Charlestown Ambulance
Alstead Ambulance
Bellows Falls Fire Department
Bromley Mountain Ski Patrol
Ludlow Ambulance
Okemo Ski Patrol
Rockingham Fire and Rescue
Walpole Ambulance
Westminster Fire and Rescue
Cavendish First Responders
Grafton First Responders
Saxtons River Rescue