Hospital Report Card

Springfield Hospital’s planning process integrates feedback and priorities identified internally and externally through collaboration and planning with community members and partners, patients, Board members, the Strategic Planning Committee, medical staff, managers and staff. Our Community Health Needs Assessment (CHNA) process identifies and prioritizes needs in accordance with Internal Revenue Service CHNA requirements for nonprofit hospitals. Implementation plans are developed for community health care and hospital services, and new opportunities are considered. The CHNA is reviewed and approved by our Board of Directors.

A CHNA is conducted every three years and seeks input from the community, physicians and other medical care providers, patients and the community. The process includes market research surveys, personal interviews, focus groups and ongoing public meetings. Staff are involved in local organizations and collaboratives that help us coordinate area needs with state and federal requirements.

CHNA feedback is invited throughout the year, with a link on our website’s home page, www.springfieldhospital.org.

A Community Relations Line invites written feedback to our Quality & Systems Improvement Department at any time. Contact information can be found on the home page of our website, www.springfieldhospital.org, or by calling 802-885-7299.

A Community Health Team holds monthly meetings that are open to the public to receive input on community needs and to share information about local services through a collaborative process. Guest speakers are invited to present to the group at monthly meetings.

Priority needs identified through this process included:

  • Improving overall access to care;
  • Improving access for dental care; and,
  • Improving access for behavioral health and substance abuse services.

The CHNA implementation plan to address these needs is included in the CHNA document.

Springfield Hospital is currently in the process of updating its CHNA, which will be approved by our Board of Directors and posted to our website by 9/30/16. Opportunities for public participation include focus groups, written (paper) surveys, on-line surveys and feedback received through Board members, medical staff and employees, community health team members and partner organizations, community leaders and CHNA committee members.